FAQs

Are we insured?

Yes. We are insured with both a General Liability and a Care Custody and Control policy:
The General Liability policy covers up to $1 million.
The Care Custody and Control Policy covers up to $300,000 per single horse.

What is required to book a trip?

Tally Ho-Cowboy Equine Transport Services requires a deposit of 50% of the shipping fee and our transport agreement signed to book the trip. The remaining balance to be paid in advance, at pick-up or at delivery PRIOR to unloading.

How much notice needs to be given to ship my horse?

All bookings should be made at least two weeks in advance. Although we do take short notice bookings, it helps to reserve your stall in advance. You may also wish to check our posted schedule on this site as we may be in your area.

How can the deposit be made?

For your convenience, the deposit can be made with your credit card over the phone or online at www.tallyhocowboy.com with the transport agreement faxed and the original being mailed. You can also put your check and signed transport agreement in the mail or Fed-EX one day. Keep in mind that we are on the road three weeks out of the month and may be in your area or coming to your area, so, when contacting us, please ask which is the best. (Please note that the booking of the trip is not finalized until both deposit and signed transport agreement are received).

Do you accept checks and credit cards?

Yes, for your convenience we accept MasterCard and Visa credit cards, personal and business checks, certified checks, money orders, and cash.

How long is a quote good for?

All quotes are good for only 15 days from date given, unless otherwise specified.

What paper work is required to ship my horse locally or across state lines?

Current Health Certificate within the last 30 days from time of delivery.
Current Negative Coggin’s Test.
(Please note that without these 2 things your horse will not be loaded on to trailer.)

Do we offer box stalls?

Yes. We have box stalls available at a cost of $3.00 per-loaded mile. There is no exception to this, since it is a quarter of the trailer space. We recommend this for mares in foal, mares and foal, and weanlings, since they tend to want to lie down during shipping.

Do we transport feed/hay or tack?

Yes. The cost to transport feed or hay varies, so please include quantity when summiting your quote request. The cost to transport tack ranges from $40.00 for a 2’x2’ trunk to $90.00–$130.00 for larger, much heavier trunks so please specify size and weight when submitting your quote request. If not in original quote, the normal fees apply plus a $25.00 handling fee.

What about Mortality insurance?

This is the owner/shippers’ responsibility to provide mortality insurance or insurance on your equipment. Proof of mortality insurance will need to be included in paperwork at pick-up.

Can we get Mortality insurance through you?

No. But we can refer you to an agent that can help you with this kind of insurance.

Should I ship my horse with a shipping blanket or leg wraps?

Sure, but only if the horse is used to this. If not, then it’s not recommended.

Do I need to provide a halter or lead line for shipping?

Yes. If we have to provide this, then there will be a charge for this service.

What about feed or hay?

The Owner/Shipper should provide one bale of hay per horse per day. We do not feed grain during the day while traveling unless the horse can not digest hay. If the trip will be longer than 14 hours, then feed will also need to be provided for horse(s) as we will stop for the night. We do, however, offer the service for the cost of the hay, so please let us know on your quote request.

What other charges could I incur?

1. Box Stall if not in original quote.
2. Change in pick-up or delivery location from that quoted.
3. Damage to trailer or equipment caused from your horse(s) or access roads.
4. Deadhead runs to pick-up or from delivery locations. (We try not to make deadhead runs to or from anywhere, but sometimes this happens.)
5. Any vet checks at “AG Stations” due to improper paper work or any medical assistance needed during trip.
6. No halter or lead line for horse at pick-up and ours are used.
7. Returned Checks. This is a $85.00 fee for all returned checks. There are no exceptions.
8. Toll Fees which are billed out at end of trip.

Cancellations and Rescheduling:
We understand that there may be times that you may have to cancel or reschedule due to family emergencies or other reasons.

1. A fee of $50.00 will be applied to reschedule a trip.
2. Prior to 72 hours of scheduled trip, a $65.00 processing fee will apply.
3. Less than 72 hours but prior to 24 hrs of scheduled trip, 30% of shipping fees.
4. Within 24 hours of scheduled trip, 50% of shipping fees.

Layovers:
If the trip is longer than 12 hours, this has been figured in the quote for one day and feed and/or hay needs to be provided. After the first day, a layover fee will apply per day for additional days it takes to get your horse to its destination, so feed will need to be provided as well. Please inquire.